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It's no secret that telephones, specifically voice and internet protocol (VIP) phones and internet protocol (IP) phones, are instrumental in enhancing employee interactions and, to a lesser extent, reading and research. These types of phones serve their purposes well, but require proper planning and selection to ensure seamless integration with existing equipment and infrastructure.

In industrial settings voice communication is crucial, it enables fast communication between workers and staff, and helps them give and receive important messages and orders in real-time as operations continue. Choosing a telephone for these purposes means considering background noise in a given workspace. Weatherproof Telephone equipment suitable for use in noisy areas, comes in rugged designs, are often equipped with noise-cancelling microphones that can boost the quality of voice interactions in these environments. Additionally, industrial VoIP phones can often interface with devices seamlessly with smart devices, increasing the potential use of portable devices in an industrial setting.

Industrial IP phone units also have applications in supervisory control and data acquisition (SCADA) systems, used to monitor and control industrial processes within specific parameters, remotely. Using VoIP and IP telephones, critical data and information related to industrial equipment and processes is collected, stored, and conveyed wirelessly to operational centers for quick analysis.

In a library context, some may ask what telephones would be used for given the advent of always-present mobile devices. In some situations, ruggedized phone units can, upon request, fit a library setting, without an actual industrial intent for one they can either be placed in a conference room for meetings or anywhere a high-quality voice and video call is needed, given it can convey unique information much like a mobile phone, albeit having advanced features and longer battery life.